My Work

Online Mental Health Resource for Members

During the 2020 lockdown, there was an increase of member calls asking for information regarding mental health services. A need was identified to make mental health benefits more readily accessible and comprehensive on the online member portal.

My role: UX Research + User Testing

*Named “Best in Class” by a national industry comparison report.

Reentry App

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My role: UX Lead + Scrum Guide

Design System + UI Component Library

After several products across the organization were found to have been using slightly different styles and UI components, a need was identified to create a design system and a UI Component library so that developers could utilize standard CSS.

My role: Design System Manager